Protel Support Blog

VoIP is a phrase that is thrown around in the telecom world on a regular basis.  But what is VoIP exactly?  Voice-over IP (VoIP) is a telephone system that sends […]

A cybersecurity setup is never complete without a cloud backup solution.  Because most companies have their network equipment so intertwined, when one device stops working there is no telling how […]

Finding the right Managed Service Provider (MSP) for you and your business can be a grueling task.  Here are a few tips to help you make the right decision: Is […]

Phishing scams can take many forms.  Oftentimes they are quite obvious, but depending on the source it can appear safe.  What is phishing?  It is the sending of fraudulent emails […]

VoIP phone systems are becoming more common every day, but they are not the right solution for every business.  Many businesses are better suited for a more traditional phone system.  […]

Reliable and quality phone service is a necessity for all businesses.  Unfortunately, phone service providers know this and get away with charging more than they should.  There are a few […]

Cybersecurity is a crucial aspect of all business.  If your cybersecurity is lacking it can be detrimental to your customers and your daily operations.  Even though most data breaches that […]

The recent cyber-attack has made many businesses and consumers concerned about their cyber security. These distributed denial-of-service (DDoS) attacks used a new malware known as Mirai to flood Dyn’s servers […]

In May of 2015, Texas Governor Greg Abbott signed Senate Bill 788 making a new Texas law. This bill is known as Kari’s Law and affects all multi-line phone systems […]