Kari’s Law

Kari’s Law


On September 1, 2016 Kari’s Law (Texas Health and Safety Code Chapter 771A) went into full effect.  Your telephone system must be able to provide direct access to 9-1-1 along with providing a notification of the call to a central location onsite from where the call is made.  For example, if your phone system currently requires you to dial a ‘9’ then 9-1-1 you are not compliant.

Does Kari’s Law apply to you?  If you are a “business service user” who uses a multi-line phone system in Texas you must be fully compliant.

Kari’s Law and Rule 251.16 defines a business service user as “a user of business service that provides telecommunications service, including 9-1-1 service, to end users through a publicly or privately owned or controlled telephone switch”.

Unless you filed a waiver and received an extension from the state, it is imperative that you become compliant as soon as possible.  Thankfully, more often than not this is a simple fix.  Please contact ProTel Support today to schedule a service call to get your phone system in compliance!

For more information visit: http://www.texas911.org/Home/Faq

If you are an NEC customer: karis-law-nec-brochure