On September 1, 2016 Kari’s Law (Texas Health and Safety Code Chapter 771A) went into full effect. Your telephone system must be able to provide direct access to 9-1-1 along with providing a notification of the call to a central location onsite from where the call is made. For example, if your phone system currently requires you to dial a ‘9’ then 9-1-1 you are not compliant.
Does Kari’s Law apply to you? If you are a “business service user” who uses a multi-line phone system in Texas you must be fully compliant.
Kari’s Law and Rule 251.16 defines a business service user as “a user of business service that provides telecommunications service, including 9-1-1 service, to end users through a publicly or privately owned or controlled telephone switch”.
Unless you filed a waiver and received an extension from the state, it is imperative that you become compliant as soon as possible. Thankfully, more often than not this is a simple fix. Please contact ProTel Support today to schedule a service call to get your phone system in compliance!
For more information visit: http://www.texas911.org/Home/Faq
If you are an NEC customer: karis-law-nec-brochure