SIP Trunks

Reliable and quality phone service is a necessity for all businesses.  Unfortunately, phone service providers know this and get away with charging more than they should. There are a few different options when choosing your phone lines.  You can go with traditional analog lines, fiber, or SIP trunks.  Fiber is generally not recommended because it […]

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Cybersecurity

Cybersecurity is a crucial aspect of all business.  If your cybersecurity is lacking it can be detrimental to your customers and your daily operations.  Even though most data breaches that you hear about happen to conglomerates, the people who bear the most brunt of these attacks are small businesses.  Thankfully there are measures to be […]

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Preventing Cyber-Attacks

The recent cyber-attack has made many businesses and consumers concerned about their cyber security. These distributed denial-of-service (DDoS) attacks used a new malware known as Mirai to flood Dyn’s servers with traffic effectively stopping the use of many major websites on the east coast. Dyn is a host to the DNS (Domain Name System) that […]

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Kari’s Law – Are you compliant?

In May of 2015, Texas Governor Greg Abbott signed Senate Bill 788 making a new Texas law. This bill is known as Kari’s Law and affects all multi-line phone systems that require a prefix before dialing out (for example, having to dial ‘9’ to dial out). This law requires direct access to a 9-1-1 service. […]

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Outdated Phone Systems

Nortel products are becoming more obsolete with each passing day.  The majority of companies with Nortel systems have either replaced them or are preparing to replace them.  However, we still come across too many customers who have Nortel phone systems on the verge of crashing, yet are still resisting the inevitable.  If you wait too […]

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