VoIP Phone Systems / Allworx

VoIP is a phrase that is thrown around in the telecom world on a regular basis.  But what is VoIP exactly?  Voice-over IP (VoIP) is a telephone system that sends a digital signal over the internet through a VoIP server (similar to a PBX). This server can either be purchased and housed inside your business […]

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Backup solution

A cybersecurity setup is never complete without a cloud backup solution. Because most companies have their network equipment so intertwined, when one device stops working, there is no telling how much important data will be lost. Unfortunately, too many people still have the “It could never happen to me” mindset. In 2015, BackBlaze found that […]

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Managed Service Providers

Finding the right Managed Service Provider (MSP) for you and your business can be a grueling task.  Here are a few tips to help you make the right decision: Is the MSP asking you what your wants and needs are? All too often managed service providers want to sell you on every aspect of what […]

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Phishing Scams

Phishing scams can take many forms.  Oftentimes they are quite obvious, but depending on the source it can appear safe.  What is phishing?  It is the sending of fraudulent emails or phone calls designed to gain personal information or infect your devices with malware and viruses. Our ‘spam’ folders do a rather good job of […]

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NEC SL1100 Phone System

VoIP phone systems are becoming more common every day, but they are not the right solution for every business.  Many businesses are better suited for a more traditional phone system.  Whatever a customer’s individual needs might be, we at ProTel Support strive to implement products and solutions that fit those needs rather than trying to […]

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